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FAQ
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How long does shipping take ?Our shipping process is designed for efficiency, and you can expect your products to be delivered within 10 business days from the date of purchase. We strive to get your order to you as quickly as possible. If you have any specific concerns or queries about your shipment, feel free to reach out to our customer service team for assistance.
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How do I cancel my order with blank brain?We understand that sometimes plans change, and you may need to cancel your order. To cancel your order with blank brain, simply reach out to our customer service team. Please note that if your order has already been processed and shipped, we may not be able to cancel it. In this case, please refer to our return policy for instructions on how to initiate a return. We strive to provide our customers with the best possible service and will work with you to find the best solution for your specific situation. Thank you for choosing blank brain for your [insert business type] needs.
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How can I track my order status?At blank brain, we strive to provide our customers with the most convenient and seamless shopping experience possible. To track your order status, simply log in to your account on our website using your registered email and password. Once you have accessed your account, click on the "Orders" tab to view your order history. Here, you can easily check the status of your current purchases, including their estimated delivery date and any relevant tracking numbers. If you have any additional questions or concerns about your order, please feel free to contact our customer support team for further assistance. We are committed to ensuring your complete satisfaction with every purchase from blank brain.
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I forgot to add an item to my order; can I make a change before it ships?Once your order has been completed, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please place a new order on the website for the additional items. Remember, shipping is free!
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